Redesign, move, declutter _ businesses fix workspace issues

NEW YORK — Many small businesses struggle because they have uncomfortable workplaces, whether it's due to space, noise or aesthetics.

One pest control company found that turnover among the support and sales staff fell by 45 percent in one year after it moved to a space where people weren't so crammed in. And sometimes the right design means setting up spaces for people to collaborate and others for them to work alone.

Experts say unpleasant surroundings can be a drag on morale. The kinds of amenities that Silicon Valley is famous for — big open areas, gyms and nap spaces — are beyond the reach of most small businesses.

But many find that if they ask staffers what they want, there are ways to make their space cheerful and inspiring.